Operations Engineer / 2nd Level Support (m/f/d)

Our client, a leading expert and supplier of telecommunications solutions, is currently looking for an Operations Engineer for their Vienna office, based in the 21st district. Apart from an interesting area of responsibility and a good working atmosphere, the company offers interesting possibilities for further-development.

Ihre Aufgaben

  • Handling of B2B customer requests via the service hotline
  • Carry out software updates, patches and upgrades during planned inspection windows
  • Coordinating external service providers: information processing and tracking of support cases of external service providers
  • Collaborating with the internal development team
  • Occasional night and weekend on-call duty, to secure a 24x7 operation (compensation offered)

Ihr Profil

  • Completed technical education (HTL telecommunication or IT of advantage)
  • About 1- 2 years of experience in IT support
  • Experience with scripting (shell programming, pearl, awk/sed)
  • SQL Database know-how of advantage
  • RedHat Linux, RedHat Cluster know-how of advantage
  • Good English skills and advanced German skills
  • Goal and service oriented
  • Excellent analytical skills
  • Cooperative teamplayer

For this position the gross monthly salary will be between EUR 2.000 and EUR 3.000, depending on your qualification and experience. Overpayment possible.

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Ihr Kontakt

Mag. (FH) Nina Greve


Mariahilfer Str. 123/5
1060 Wien

Telefon +43 (0)1 50607 201